Housing Disrepair Claims

About Us

housingclaimshighfalcons.com Offers a simple and Hassle -free way for you seek legal assistance from expert housing disrepair solicitors

Office Address

128 city road, city road, london, EC1V 2NX, UNITED KINGDOM

02033717513

ali@housingclaimshighfalcons.com

Contact Details

COMPLAINTS PROCEDURE

If you have a complaint, we need to know about it and we would ask that you inform us as soon as possible so that the issue can be addressed.

This can be done via email, telephone, in writing or in person. The address for such communications should be:

Address: High Falcons, : 128 City Road London EC1V 2NX UNITED KINGDOM

By email: ali@housingclaimshighfalcons.com

By telephone: 02033717513

Or in person by visiting our premises (address detailed above).

It will always be our aim to resolve your complaint to your satisfaction within 3 working days.

However, if we are unable to, we will send you a written or electronic acknowledgement, giving the name or job title of the individual handling the complaint, together with details of our internal complaints handling procedures.

We will then investigate the matter fully within 8 weeks from receipt of the complaint.

Once our investigation is complete, we will send you our final response with our findings and conclusion.

Please note that housing disrepair claims are not regulated by the Financial Conduct Authority (FCA) and therefore complaints in relation to this service cannot be escalated to the FCA or Financial Ombudsman Service.